FAQ
- Are your materials hypoallergenic? Yes, we prioritize your comfort and use hypoallergenic materials such as gold filled, gold vermeil, and sterling silver, making our jewelry safe for sensitive skin.
- How do I care for my jewelry? To ensure the longevity of your jewelry, we recommend avoiding exposure to harsh chemicals, perfumes, and excessive moisture. Clean gently using a soft cloth and store in a jewelry box or pouch when not in use.
- Can I wear your jewelry in water? Our jewelry is designed to withstand everyday activities, including showering and handwashing. However, we recommend removing jewelry before swimming in chlorinated pools or hot tubs, as prolonged exposure to chemicals may affect its appearance.
- Can I resize or repair my jewelry? We provide resizing and repair services for most of our jewelry pieces. Please reach out to us through our contact us link and we will guide you through the process.
- How can I contact your customer service? You can reach our customer service team through the contact information provided on our website. We are here to help and will respond to your inquiries as soon as possible.
- Do you offer gift packaging?Each jewelry order comes with a complimentary gift box, ready for gift giving.
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How do I determine my ring/bracelet/necklace size? We provide a size guide on our website to help you determine the appropriate size for your ring, bracelet, or necklace. You can find instructions on how to measure your size accurately, or you can visit a local jeweler to get professionally measured.
Gold-filled can last between 10 to 30 years, but will eventually wear through. Gold-filled items are 5 to 10 times thicker than regular gold plating, and 15 to 25 times thicker than gold electroplate.
Gold-filled jewelry is composed of a solid layer of gold and is then bonded to a base of either a base metal or some sort of sterling silver.
Gold plating is a method of depositing a thin layer of gold onto the surface of another metal, most often copper or silver. It is electroplated.